Privacy

Privacy Policy

Last updated: 29 October 2026

This policy explains how personal data is handled when you use thisisvantage.co.uk or get in touch with Vantage.

Who is responsible for your data

Lisa Crampton, trading as Vantage, based in Corsham, Wiltshire, is the data controller. You can contact me at lisa@thisisvantage.co.uk.

What I collect

• Contact form: your name, email address, organisation and the message you write.
• Booking a call: if you use the 30 minute call link, the details you enter are collected by Calendly (see below).
• Email: anything you send me directly, including your email address.

Why I use it, and my lawful basis

I use these details only to reply to your enquiry, arrange a conversation and, if we work together, deliver and administer that work. The lawful basis is my legitimate interest in responding to people who contact me about my services, or, where you ask me to take steps before entering a contract, that contract. I do not use your details for marketing unless you ask me to, and I do not sell or share them for others' marketing.

Who handles it on my behalf

• Netlify hosts this website and processes contact form submissions.
• Cloudflare provides the website analytics described below. See Cloudflare's privacy policy.
• Calendly processes call bookings if you use the booking link, and provides the booking feature on this site. See Calendly's privacy notice.
• My email provider stores messages sent to my address.

These providers act as processors and may handle data outside the UK, in which case appropriate safeguards apply under UK data protection law. Beyond them, I do not share your details unless required by law.

How long I keep it

Enquiries that do not lead to work are deleted within 12 months. If we work together, I keep relevant records for as long as needed for the work and for legal and accounting purposes.

Website analytics

To understand how many people visit this site and which pages they look at, I use Cloudflare Web Analytics. It reports overall figures such as page views, visits, the pages viewed, where visitors came from and their country. Cloudflare states that this service does not use cookies or local storage, and does not track or fingerprint individual visitors. Your browser does connect to Cloudflare when a page loads, so Cloudflare receives technical information such as your IP address in order to provide the service. The lawful basis is my legitimate interest in understanding how the site is used and improving it. Cloudflare handles this under its own privacy policy, linked above.

Cookies

This site does not set cookies of its own, and the analytics described above does not use them. The typeface is hosted on this site itself, so no font provider is contacted. The Calendly call booking feature only loads if you click the button to book a call. At that point your browser connects to Calendly, so it receives technical information such as your IP address, and it may set cookies. Calendly handles this under its own privacy notice, linked above.

Your rights

Under UK data protection law you can ask to see the personal data I hold about you, have it corrected or deleted, restrict or object to how I use it, and ask for it in a portable format. To exercise any of these, email lisa@thisisvantage.co.uk. If you are unhappy with how I have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes

If this policy changes, the updated version will be published here with a new date.